Privacy Policy

Last Updated: October 6, 2026

Alturas Homes (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, inquire about our homes and communities, schedule or complete a home tour, attend an event, request customer care, or otherwise communicate with us.

Information We Collect

Information you provide. We collect information you choose to share when you complete a form, request information, subscribe to updates, communicate with our team, or use our services. This may include your name, email address, phone number, mailing address, preferred communities or floor plans, homebuying timeline, budget range, and other information you provide about your home search. We may also collect information related to appointments, tours, purchases, customer care requests, and communication preferences.

Information collected automatically. When you visit our website, cookies, pixels, and similar technologies may collect information about your device and browsing activity. This may include your IP address, browser type, operating system, device identifiers, referring website, pages viewed, and interactions with our website.

Information from other sources. We may receive information from real estate agents, property listing platforms, self-tour providers, social media platforms, and marketing or analytics partners. This may include contact information you submitted through those services, tour activity, and information or insights about your homebuying interests. We may combine this information with information you provide directly.

How We Use Your Information

We use personal information to respond to inquiries, provide information about our homes and communities, arrange tours and appointments, and support you throughout the homebuying process.

We may also use information to provide customer care, maintain records, send requested updates, communicate about available homes and promotions, understand website activity, measure advertising performance, and improve our website and services. Marketing communications are subject to your preferences and any consent required by applicable law.

Information may also be used to prevent fraud, maintain security, comply with legal obligations, resolve disputes, and protect our rights and the rights of others.

We may share personal information with service providers that help us operate our business, including website hosting, customer relationship management, communications, analytics, appointment scheduling, and self-tour providers.

We may share relevant information with affiliated companies, sales representatives, real estate professionals, and contractors when needed to respond to your inquiry, support a transaction, or fulfill a customer care request.

Advertising and analytics partners may receive information through cookies, pixels, and other technologies as described below.

We may also disclose information when required by law, in response to valid legal requests, to protect rights or safety, or in connection with a merger, acquisition, reorganization, or sale of business assets.

Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies to support website functionality, understand how visitors use our website, and measure the effectiveness of our marketing.

We work with analytics and advertising providers to understand visitor interests and deliver relevant advertisements. These providers may collect online identifiers, approximate location, and browsing activity and combine that information with information from other sources. Some technologies may link activity across websites, applications, browsers, or devices over time.

Certain disclosures of information for advertising purposes may be considered a “sale,” “sharing,” or processing for targeted advertising under applicable privacy laws, even when no money is exchanged for the information. Where applicable, you may request to opt out by contacting us using the information below.

You can adjust your browser settings to block or delete cookies and use privacy settings offered by advertising platforms. Disabling cookies may affect some website features. Browser settings do not necessarily prevent every type of data collection, and opting out of personalized advertising does not mean you will stop seeing advertisements.

Home Tours and Third-Party Services

Some services, including self-guided home tours, are provided through third-party platforms. When you use those services, the provider may collect and process information under its own privacy policy.

We may receive information related to your inquiry or tour, such as your contact details, the property visited, and tour activity, so we can provide assistance and follow up on your interest. Please review the privacy notices presented by those providers before submitting information.

Email, Phone, and Text Communications

We may contact you to respond to an inquiry, coordinate a tour, provide customer care, or communicate about a home purchase. Where permitted and consistent with your preferences, we may also send information about available homes, communities, events, and promotions.

Email. You may unsubscribe from marketing emails using the unsubscribe link included in those messages or by contacting us. Unsubscribing from marketing emails does not prevent us from sending nonpromotional emails related to an active transaction, appointment, or service request.

Phone. You may contact us to request that we stop making marketing calls to you.

Text messages. When you opt in to text messaging, we may send messages consistent with the consent you provided. Message frequency varies, and message and data rates may apply. You may opt out by replying STOP or contacting us. Consent to receive marketing text messages is not a condition of purchasing a home or other goods or services.

Your Privacy Choices and Rights

You may contact us to update your information or communication preferences.

Depending on where you live and which privacy laws apply to our business, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to opt out of its sale, sharing, or use for targeted advertising. These rights are subject to applicable exceptions and limitations. California DOJ Attorney General

To submit a privacy request, email us or contact us using the details below. Please describe your request and provide enough information for us to identify the relevant records. For your protection, we may need to verify your identity before fulfilling an access, correction, or deletion request.

Where applicable, an authorized agent may submit a request on your behalf, subject to verification of their authority. We will respond as required by applicable law and will not unlawfully discriminate against you for exercising your privacy rights. Where applicable law provides an appeal right, you may contact us to appeal a decision regarding your request.

Information Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, and meeting applicable legal obligations.

We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Alturas

Third-Party Websites

Our website may link to websites or services operated by other organizations, including real estate platforms, lenders, community partners, and social media services. Their handling of information is governed by their own privacy policies. We encourage you to review those policies before submitting personal information.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Please contact us if you believe a child has provided personal information so we can investigate and take appropriate action.

Changes to This Policy

We may update this Privacy Policy as our business practices, services, or legal requirements change. Updates will be posted on this page with a revised “Last Updated” date. We will provide additional notice or obtain consent when required by applicable law.

Contact Us

For questions about this Privacy Policy or to submit a privacy request, please contact:

Alturas Homes
250 E Eagles Gate Dr, Suite 320
Eagle, ID 83616
Email: sales@alturas.com
Phone: (208) 391-4445 alturashomes.com